Employees

Great Service is the Key to Competing with the Chain Restaurants. My wife Susan and I are always looking for Independent Restaurants to patronize. That is a real challenge for us because we live [...]

Reprinted from IRS Newswire email Newsletter July 28, 2006 Issue Number: IR-2006-118 IRS Announces New Tip Reporting Program WASHINGTON The Internal Revenue Service today released formal guidance [...]

Increase Sales with a Server Incentive Called “Server Poker.” All too often when we run server incentive programs for our sales people, servers and bartenders, the underperforming [...]

Here’s a Fantastic FREE Wine Resource! When I was an instructor at the Scottsdale Culinary Institute years ago, one of the classes I taught was “Wines and Spirits.” I found that [...]

Who’s Watching Your Restaurant When You’re Not There? My goal when I started my Restaurant Coaching Business was to provide you, the Independent Restaurant Owner, the tools and [...]

Happy Birthday Susan! (She my partner and wife…it’s her birthday today) We just finished three straight nights of birthday dinners for my wife Susan. The first night was at one of our [...]

I just completed a fantastic Expert Interview today! I had the pleasure of talking with one of my Elite Members, Deirdre Pain. She is the owner operator of two incredible Thai restaurants here in [...]

I goofed! I printed too many November Issues of the The SMART Systems’ Insider Newsletter. So, if you’re not already a Member, I’m hoping you’ll take one of my hands. [...]

Let me paint a picture for you… My wife and kids are sitting at a table waiting for me to buy lunch at one of the quick serve restaurants in Knott’s Berry Farm Amusement Park. Now [...]