SMART Systems

  In the hospitality industry, comps happen on a routine basis. We see a regular at our bar and sometimes just buy them a drink to thank them for making our bar their home away from home. We [...]

Restaurant managers have a difficult job. It can be 100 times harder when you don’t have the right tools and support in place to be successful at the job. There are hundreds of things to do on [...]

If you don’t have a modern restaurant POS system, it’s time to invest in one to streamline your operations and have access to all your important data. A good restaurant POS system [...]

To successfully delegate is a skill most people have to learn. And learning it is going to save you. Take a moment and look at your to-do list. Do you see a list that seems to be growing instead [...]

If you have problems getting your managers to do the routine things you want done – the way you want them done – then you need to create a manager checklist. A manager checklist [...]

Have you ever tried to use a restaurant manager log? It is one of the simplest and most effective systems in a restaurant that is guaranteed to improve communication and hold your managers [...]

There is one simple system that will make managing people easier. If you’re frustrated with your employees. If you think you’re surrounded by idiots. If you tell them over and over [...]

You know why your employees are always quitting? Or why you just can’t seem to get them to do the job the way you want it done? Because you don’t have a restaurant training program. [...]

One of the common questions I hear from restaurant owners is, “Where can I find good restaurant employees?” Turnover is high in restaurants. But I bet it’s not because of the [...]

Knowing when to use a void vs comp in your restaurant affects your gross sales! Do you look at your profit and loss statement and see a food cost, pour cost or labor cost that seems too high? [...]