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Tag Archives for: "independent restaurant owners"
Home » independent restaurant owners
 When Bad Yelp Reviews Happen
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By Fred Langley
In 1. David Scott Peters, Increase sales, Marketing
Posted August 24, 2017

When Bad Yelp Reviews Happen

Bad Yelp reviews happen to good restaurants, but I want to address the bad Yelp reviews that happen to bad restaurants and what it should mean to them. Over the years Yelp has left a sour taste [...]

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 Why You Should Manage Systems, Not People
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By Fred Langley
In 1. David Scott Peters, Employees, Leadership, SMART Systems
Posted December 23, 2013

Why You Should Manage Systems, Not People

Not every business owner is as lucky as I am in knowing what exactly it is that gives my company a heartbeat and drives my team and I to continue forward. Our driving force is the incredible [...]

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 How to Keep Restaurant Customers Coming Back
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By Fred Langley
In 5. Fred Langley, Operations, service
Posted December 2, 2013

How to Keep Restaurant Customers Coming Back

In writing this article I was reminded of David Scott Peters’ article, “Top 6 Reasons Why Restaurant Customers Don’t Come Back.” In this article, the top two reasons customers [...]

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 Six Restaurant Systems to Use to Avoid Failure
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By Fred Langley
In 1. David Scott Peters, Food Costs, Labor, SMART Systems
Posted November 25, 2013

Six Restaurant Systems to Use to Avoid Failure

How do you avoid failure — small or epic? It’s simple really. You plan for success. You put yourself and your restaurant in a prepared state that can handle anything that is thrown at it. [...]

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0
By Fred Langley
In News
Posted October 8, 2013

David Scott Peters to Present at the Atlanta Foodservice Expo

Speaker to Tackle Big Issues for Independent Restaurant Owners Restaurant expert presents restaurant success strategies at Atlanta Foodservice Expo Phoenix, Ariz. – David Scott Peters, restaurant [...]

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 My Top 10 Lessons Learned for Running a Restaurant
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By Fred Langley
In 1. David Scott Peters, budget, Communication, Employees, Food Costs, Labor, Leadership, SMART Systems
Posted October 7, 2013

My Top 10 Lessons Learned for Running a Restaurant

In celebration of the past 10 years, here are 10 key lessons about running a restaurant I want to share with you. I’ve picked these up along the way from all the incredible people my team and I [...]

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0
By Fred Langley
In budget, Food Costs, workshop
Posted October 3, 2013

Cut Food Costs at this One-Day Seminar

  Restaurant Seminar Teaches Systems and Shortcuts Independent restaurant owners invited to learn ways to cut costs and increase sales What: Controlling the Most Important Number in Your [...]

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By Fred Langley
In 1. David Scott Peters, Food Costs, SMART Systems
Posted October 2, 2013

Cost of Goods Sold for Restaurants

  What does cost of goods sold refer to? In the most basic terms, cost of goods sold is “the cost of the product used to generate sales.” The cost of goods sold calculation is used to [...]

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0
By Fred Langley
In 1. David Scott Peters, Increase sales
Posted September 30, 2013

Easy Way to Increase Revenues for the Holidays

By David Scott Peters Most independents don’t take advantage of gift cards like the major chains do. Any major restaurant chain — Applebee’s, Chili’s, Olive Garden, Red Lobster, etc. — does a big [...]

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By Fred Langley
In 1. David Scott Peters, Marketing
Posted September 25, 2013

Beware: Loyalty Program Scam

By David Scott Peters I believe loyalty programs are a must. In fact, they’re about the only coupon activity I recommend. But left unchecked, dishonest managers, servers, bartenders and [...]

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