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Bad Yelp reviews happen to good restaurants, but I want to address the bad Yelp reviews that happen to bad restaurants and what it should mean to them. Over the years Yelp has left a sour taste [...]

Not every business owner is as lucky as I am in knowing what exactly it is that gives my company a heartbeat and drives my team and I to continue forward. Our driving force is the incredible [...]

In writing this article I was reminded of David Scott Peters’ article, “Top 6 Reasons Why Restaurant Customers Don’t Come Back.” In this article, the top two reasons customers [...]

How do you avoid failure — small or epic? It’s simple really. You plan for success. You put yourself and your restaurant in a prepared state that can handle anything that is thrown at it. [...]

Speaker to Tackle Big Issues for Independent Restaurant Owners Restaurant expert presents restaurant success strategies at Atlanta Foodservice Expo Phoenix, Ariz. – David Scott Peters, restaurant [...]

In celebration of the past 10 years, here are 10 key lessons about running a restaurant I want to share with you. I’ve picked these up along the way from all the incredible people my team and I [...]

  Restaurant Seminar Teaches Systems and Shortcuts Independent restaurant owners invited to learn ways to cut costs and increase sales What: Controlling the Most Important Number in Your [...]

  What does cost of goods sold refer to? In the most basic terms, cost of goods sold is “the cost of the product used to generate sales.” The cost of goods sold calculation is used to [...]

By David Scott Peters Most independents don’t take advantage of gift cards like the major chains do. Any major restaurant chain — Applebee’s, Chili’s, Olive Garden, Red Lobster, etc. — does a big [...]

By David Scott Peters I believe loyalty programs are a must. In fact, they’re about the only coupon activity I recommend. But left unchecked, dishonest managers, servers, bartenders and [...]