Public Relations

Facebook Live is a great tool for marketing your brand. Showing your customers what’s going on right now can incite the ever present FOMO (Fear Of Missing Out) and inspire intrigue. Not sure what [...]

Having a seasonal menu item or a few is an excellent way to bring in both new and returning customers to your establishment. With Thanksgiving coming up, try introducing one (or all) of these [...]

Over the past few years, Instagram has become one of the most prominent social media outlets for restaurant advertising. It is almost impossible to scroll down your feed without seeing at least a [...]

Kids can be a challenge to manage when you do not have an environment that suits their needs, such as restaurants with a laid-back and quiet atmosphere. Even if you only have children come in on [...]

Bad news always travels fast and with access to a large variety of online rating sites, dealing with poor reviews can be difficult. However, negative reviews should always be seen as [...]

One-Day Seminar Teaches Tricks for Cutting Labor Costs Independent restaurant owners learn the systems they need to be more profitable (PHOENIX – Jan. 14, 2014) The coaches at [...]

  By Jenny Brooks I provide businesses with public relations services. Basically I help businesses communicate with their target customers. Communication is a very broad term. I use it to [...]

Restaurant expert presents restaurant success strategies at the Foodservice Expo August 18-20 in LA (July 19, 2013 – Phoenix, Ariz.) – Thousands of restaurant and hospitality professionals will [...]

Handling Customer Complaints From time to time you will have a guest complaint. Your managers must be trained on how to deal with such encounters. Teach the steps below for dealing with a [...]