Operations

By Fred Langley Where do you begin after receiving a full year’s worth of management training in four days? Well, the first thing you do is make a plan. If you are going to achieve a goal, [...]

This week David Scott Peters, restaurant expert, coach, trainer and speaker, is facilitating his vacation! The workshop, How to Run a Profitable Restaurant: from Soup to Nuts, tends to be life [...]

Authored by Linda Peters-Getchell For the past couple of weeks I have found myself planning for the next Elite Meeting, the next Champion Meeting as well as the Vegas Workshop. I made up separate [...]

By Jenny Brooks If it’s not hitting you literally, it should be raising some flags for you. Some things to think about? Do you have a disaster recovery plan in the face of a natural or [...]

By Tracy Yandow There are a lot of positives to being a manager of a restaurant; letting someone go is not one of them. For some it can be a moment of dread, procrastination, and denial – all of [...]

Authored by Linda Peters-Getchell Customer Service has always been in my mind a huge issue. I firmly believe in most cases people can overlook errors in service if the caring and personalized [...]

FREE TELESEMINAR: August 7, 2008 at 6 p.m. EST. TITLE: Keys to Taking Control of Your Purchasing and Distribution in a Changing and Demanding Market TO REGISTER: [...]

Early-Bird Rate Offers $500 Discount on Registration for Restaurant Workshop Great savings for cash-strapped independent restaurant owners PHOENIX, August 1, 2008 – Announced today, David Scott [...]

Authored by David Scott Peters Last night we conducted our monthly FREE Roller Coaster Hot Seat Telephone Coaching Session. Me, Restaurant Expert David Scott Peters, and my team of expert [...]

Chef and restaurant owner, Fred Langley of Restaurant Expert David Scott Peters' restaurant coaching team, shares why slow times are ideal for perfecting your training program.