People Really Do Make the Difference
Authored by Linda Peters-Getchell Customer Service has always been in my mind a huge issue. I firmly believe in most cases people can overlook errors in service if the caring and personalized [...]
By Fred Langley
Posted Restaurant Expert Offers Early-Bird Discount for Restaurant Workshop
Early-Bird Rate Offers $500 Discount on Registration for Restaurant Workshop Great savings for cash-strapped independent restaurant owners PHOENIX, August 1, 2008 – Announced today, David Scott [...]
By Fred Langley
In 1. David Scott Peters, Employees, Marketing, Of Interest, Operations, Roller Coaster Replay, The Numbers, Training
Posted FREE Restaurant Roller Coaster Hot Seat Telephone Coaching Session #2
Authored by David Scott Peters Last night we conducted our monthly FREE Roller Coaster Hot Seat Telephone Coaching Session. Me, Restaurant Expert David Scott Peters, and my team of expert [...]
By Fred Langley
In 1. David Scott Peters, Employees, Marketing, Of Interest, Operations, Public Relations, The Numbers, Training, Video Blog
Posted Register Today!
To Learn More or Register – CLICK HERE!
IRS Increases Mileage Rates through Dec. 31, 2008
From an IRS-Issued News Release WASHINGTON — The Internal Revenue Service announced an increase in the optional standard mileage rates for the final six months of 2008. Taxpayers may use the [...]
Fire in the Empty Lot
Authored by Linda Peters-Getchell Accomplishing what you want to accomplish is a little like starting a fire in a vacant lot you want to develop. It is filled with dry grass and your goal is to [...]
FDA Offers Warning – Tomatoes Associated with Salmonellosis Outbreak
Authored by David Scott Peters Talk about crisis waiting to happen, this is it! If you’ve sidestepped the recent salmonellosis crisis up to now, it’s time for you to face it head on. [...]
Rock the House
Authored by Jenny Brooks Do you have live music in your restaurant? Do you tell people about it? How about the newspapers? Do you tell them? Most communities have a weekly paper that focuses on [...]
Bring In the Implementer
Authored by David Scott Peters If you’re like most of the independent restaurant owners I work with, you are probably a hyped up Type A personality. I bet you are always coming up with great new [...]
Baristas Get $100 Million Tip
Authored by David Scott Peters At the end of March, a Superior Court judge ordered Starbucks to pay its baristas in California $100 million in back tips. Why? Because the shift supervisors were [...]
