Top 6 Reasons Why Restaurant Customers Don’t Come Back
I’ve been working on a presentation for a speaking engagement I have coming up, and I’m covering one of my favorite topics: why customers don’t come back. I wanted to cover this [...]
Top Trick to Hold Your Management Accountable
Once you start using systems, your job is to hold your management accountable. As I’ve explained in previous posts, the secret to it all is checklists that keep your team on task and [...]
The Most Important Rule with Restaurant Systems
Success with restaurant systems involves more tough love. Believe it or not, implementing systems is the easy part. Anyone can start and finish a project. It’s what you do after you implement [...]
By Fred Langley
Posted Where to Start with Restaurant Systems
What can restaurant systems do for your restaurant business? You know you have a responsibility to be profitable and that you have to be firm in your expectations with your management team. But [...]
How to Stop Theft in Your Restaurant – A Miniseries – Part 2
As we discussed in the first post in this series, people steal. And their theft is a reality of doing business. I promised in that post to tell you how we were going to stop theft in your [...]
Tricks to Hiring in Restaurants – Part 1
By David Scott Peters Your general manager should be your right hand person; the one person you can count on to operate your restaurant the correct way. After all, you can’t be there all the [...]
Make Your Restaurant Fun and Profitable in the New Year
By David Scott Peters The end of a year often gives us opportunity to reflect on our successes and not-so-impressive moments from the past 12 months. Now is the time to take inventory and decide [...]
Establishing Your Unique Selling Proposition (USP)
By David Scott Peters Your USP is what differentiates you from all the other restaurants out there – especially the restaurants that look, smell and taste like yours. It’s the compilation [...]
Free Webinar About Groupon for Restaurants
GROUPON KILLS RESTAURANTS! How not to fall victim. It doesn’t matter how much money you bring in at the register. It’s what you do with those sales. With this lesson as the [...]
Benefits of a daily pre-shift meeting
A daily pre-shift meeting is your opportunity to communicate with your employees. Just take a look at some of the benefits: 1) Creating a positive work environment – a pre-shift ensures that your [...]
