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Training

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By Fred Langley
In 1. David Scott Peters, service, Tip of the Day, Training
Posted June 29, 2010

Differentiating Restaurant Service Ideas – Part 1

By David Scott Peters Restaurant Tip of the Week Something to make your very own Are you doing this in your restaurant? It could be one way to differentiate your from your competition. Answer the [...]

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By Fred Langley
In 1. David Scott Peters, SMART Systems, Training
Posted June 3, 2010

Keys to a Great Management Bonus Program

By David Scott Peters Structuring a bonus program in your independent restaurant is actually not that difficult. The bigger challenge is having the right systems in place to build it properly. [...]

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 Tricks for Hiring in Restaurants
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By Fred Langley
In 1. David Scott Peters, Employees, Labor, Training
Posted May 26, 2010

Tricks for Hiring in Restaurants

When it comes to hiring in restaurants, your general manager should be your right-hand person. The one person you can count on to operate your restaurant the right way. After all, you can’t [...]

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By Fred Langley
In 8. Guest Bloggers, Employees, Training
Posted February 5, 2010

Restaurant Management: 4 Ways To Invest In Your Staff & Why You Should

By Greg McGuire Guest Blogger Hard times make it easy for small businesses like restaurants forget about the things that make their operation successful. Revenues are down, customers are spending [...]

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By Fred Langley
In 1. David Scott Peters, Tip of the Day, Training
Posted November 23, 2009

Implement a Harassment Policy

By David Scott Peters Weekly Restaurant Tip It’s not enough to tell them not to do it. Sexual harassment is rampant in the restaurant industry, and because of that, it’s not “if” you get hit with [...]

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By Fred Langley
In 1. David Scott Peters, SMART Systems, Tip of the Day, Training
Posted November 16, 2009

Restaurant Training Tip

By David Scott Peters Weekly Restaurant Tip Test ‘Em Before They Hit the Floor You can tell someone how to do something until you’re blue in the face, but how do you know they were really [...]

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By Fred Langley
In 1. David Scott Peters, SMART Systems, Tip of the Day, Training
Posted November 9, 2009

Sexual Harassment Training for Restaurants

By David Scott Peters Weekly Restaurant Tip Ignore Sexual Harassment Training at Your Own Peril Sexual harassment isn’t an “if,” but a “when.” EEOC Guidelines state that employers MUST provide [...]

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By Fred Langley
In 1. David Scott Peters, Tip of the Day, Training
Posted November 2, 2009

Job Descriptions for Restaurant Employees

By David Scott Peters Weekly Restaurant Tip Job Descriptions Help You and Your Employees If they don’t know what’s expected of them, how do they know if they’re succeeding? Every employee [...]

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By Fred Langley
In 4. Jenny Brooks, Employees, Training
Posted October 19, 2009

Server Missteps in Restaurants

By Jenny Brooks This article about diners’ pet peeves when it comes to servers in a restaurant was in The Dallas Morning News. It’s 10 examples of what diners in the Dallas area hate [...]

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 How to Use Your POS System for Inventory
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By Fred Langley
In 1. David Scott Peters, Operations, SMART Systems, Training
Posted October 14, 2009

How to Use Your POS System for Inventory

If you read this post about the must-have systems needed to maximize your POS systems, then you’re ready to learn how to use your POS system for inventory. Input your vendors: You need to [...]

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