Leadership

Not every business owner is as lucky as I am in knowing what exactly it is that gives my company a heartbeat and drives my team and I to continue forward. Our driving force is the incredible [...]

By Fred Langley When issues come up in your restaurant, your first instinct might be to find someone to yell at. But although that might make you feel better in the short run, it’s not [...]

By Brad Hackert I’ve found that in most restaurants, when an owner implements systems and procedures, management can get a little too focused. They tend to focus on daily tasks and miss the [...]

I believe the term/title chef means “manager” when used in a restaurant or hotel setting. I believe that the title/term chef is a combination of those two definitions. That definition might look [...]

  By David Scott Peters It’s your job to make sure everyone – especially management – is successful! NIGYSOB In 1964, Eric Berne’s bestselling book, “Games People Play,” was [...]

In celebration of the past 10 years, here are 10 key lessons about running a restaurant I want to share with you. I’ve picked these up along the way from all the incredible people my team and I [...]

By Fred Langley To be a successful operator you must get yourself out of your comfort zone. To achieve your goals you must lead your team instead of doing it all yourself. Becoming a strong [...]

By Fred Langley Oh how I wish achieving profitability was only a simple math problem. But the real issues that hold restaurant owners back from achieving their desired profitability are mostly [...]

Why should make your managers accountable? When your management team knows what the job is, how to do it and how well you want it done… you have a management team that gets things done, meets [...]

The keys to effective delegation Effective delegation is not an easy skill, but you can learn it. As your list of uncompleted tasks keeps growing, your restaurant suffers and your stress level [...]