Employees

Attracting good restaurant employees is one of the biggest challenges for an independent restaurant owner. One of the key lessons I’ve learned over my years in the restaurant business is that not [...]

Once you start using systems, your job is to hold your management accountable. As I’ve explained in previous posts, the secret to it all is checklists that keep your team on task and [...]

Success with restaurant systems involves more tough love. Believe it or not, implementing systems is the easy part. Anyone can start and finish a project. It’s what you do after you implement [...]

“I just can’t get my people to do it,” is something I hear all of the time. The “it” refers to holding restaurant management accountable to such things as the use of a system, following a [...]

As promised in this previous post, here are a few more examples of how your restaurant employees steal from you. I covered several other ways in my last post, too. You’ll be able to see that just [...]

As we discussed in the first post in this series, people steal. And their theft is a reality of doing business. I promised in that post to tell you how we were going to stop theft in your [...]

Theft is a reality of doing business. The more employees you have, the greater your risk. You have to trust people with your cash, product and customers because you can’t do it all yourself, let [...]

As a restaurant owner, your top priority for your restaurant is to be profitable. These are my unyielding words of advice for every independent restaurant owner who forgets all the people [...]

By David Scott Peters Your general manager should be your right hand person; the one person you can count on to operate your restaurant the correct way. After all, you can’t be there all the [...]

By David Scott Peters The end of a year often gives us opportunity to reflect on our successes and not-so-impressive moments from the past 12 months. Now is the time to take inventory and decide [...]