Operating a restaurant has not changed much fundamentally over the past 50 years, but running a profitable restaurant has. Why is that? There are many factors that have contributed to this, such [...]
Communication in restaurants is key to getting anything done, from cleaning to profitability. The big communication challenge in restaurant management is making sure you get your message across [...]
Each opportunity my team has to consult with you in your restaurant helps to make us better coaches. One of the things we’ve learned is that no matter what the restaurant owner says we need to [...]
What was your dream when you opened your restaurant? Did you have a clear vision? Are you where you thought you would be? How about now? Do you know where your company is headed today? What [...]
In writing this article I was reminded of David Scott Peters’ article, “Top 6 Reasons Why Restaurant Customers Don’t Come Back.” In this article, the top two reasons customers [...]
In celebration of the past 10 years, here are 10 key lessons about running a restaurant I want to share with you. I’ve picked these up along the way from all the incredible people my team and I [...]
What does cost of goods sold refer to? In the most basic terms, cost of goods sold is “the cost of the product used to generate sales.” The cost of goods sold calculation is used to [...]