Server Missteps in Restaurants

Posted October 19, 2009

By Jenny Brooks

This article about diners’ pet peeves when it comes to servers in a restaurant was in The Dallas Morning News. It’s 10 examples of what diners in the Dallas area hate in a restaurant server.

Do your servers make any of these mistakes? Watch today’s lunch or dinner segements and see how your custoemrs are reacting to each of your servers. Are their tips in a good range?

It’s the experience coupled with good food that makes a good restaurant. Make sure you’re offering the right guest experience and not driving customers away.

Jenny Brooks is a public relations professional providing expert and strategic methods for businesses trying to increase awareness about themselves and their products. She is also the editor of SMART Systems Insider, a monthly newsletter from Restaurant Expert David Scott Peters. Questions about PR and how she can help your restaurant? Email her or visit her Web site at www.jennybrookspr.com.

Fred Langley

Fred Langley is the Owner/CEO of RestaurantSystemsPro.net. He leads the company's consulting services, systems coaching, conducting seminars and overseeing the training and technical support team for the company's management software,RestaurantSystemsPro.