service

By Jenny Brooks Do you read Seth Godin’s blog? He writes about marketing for all types of businesses with an eye toward cutting through the BS, orginality and not just going through the [...]

By David Scott Peters Chili’s is taking on Applebee’s. Are you taking on either? See this article to understand what I mean? Before you take on either chain in your own neighborhood [...]

Authored by Linda Peters-Getchell As you might well have realized, I am a real believer in exceptional customer service. Success as a business owner – restaurants included – is so [...]

Linda Peters-Getchell, writer for the restaurant expert team, shows what an independent taxi cab driver has to teach an independent restaurant owner about service and keeping customers coming [...]