Operations

By David Scott Peters There’s a small New-York-City-style deli near our office. They serve high quality meats and have incredible egg salad. But as much as I love their food, they do so many [...]

By Chef Fred Langley Different people define success in different ways. For some, success may mean having more time for a home life. It may be defined by increased profits. Some restaurant owners [...]

Once you start using systems, your job is to hold your management accountable. As I’ve explained in previous posts, the secret to it all is checklists that keep your team on task and [...]

Why should you have an expo job in your restaurant? I want you to reflect on your restaurant for a moment. Think about times when your restaurant is operating at its best and when it’s not. Do [...]

What can restaurant systems do for your restaurant business? You know you have a responsibility to be profitable and that you have to be firm in your expectations with your management team. But [...]

As promised in this previous post, here are a few more examples of how your restaurant employees steal from you. I covered several other ways in my last post, too. You’ll be able to see that just [...]

As we discussed in the first post in this series, people steal. And their theft is a reality of doing business. I promised in that post to tell you how we were going to stop theft in your [...]

Theft is a reality of doing business. The more employees you have, the greater your risk. You have to trust people with your cash, product and customers because you can’t do it all yourself, let [...]

As a restaurant owner, your top priority for your restaurant is to be profitable. These are my unyielding words of advice for every independent restaurant owner who forgets all the people [...]

Why is a Budget So Important for your Restaurant Operations? Does the mere thought of writing a budget make your head spin and your heart beat with anxiety? Do you sit down to work on a budget [...]