Leadership

Everyone has a phrase that when they hear it, they just want to go nuts. For me, there are four phrases that are like nails on a chalkboard. And I probably hear one of these phrases on a weekly [...]

Everyone has a phrase that when they hear it, they just want to go nuts. For me, there are four phrases that are like nails on a chalkboard. And I probably hear one of these phrases on a weekly [...]

By Brad Hackert It is important to take time away from your business to regroup, reenergize and regain your focus. I can almost guarantee we’ve all had a point where we have felt beat up, or [...]

Why should you have an expo job in your restaurant? I want you to reflect on your restaurant for a moment. Think about times when your restaurant is operating at its best and when it’s not. Do [...]

What can restaurant systems do for your restaurant business? You know you have a responsibility to be profitable and that you have to be firm in your expectations with your management team. But [...]

As promised in this previous post, here are a few more examples of how your restaurant employees steal from you. I covered several other ways in my last post, too. You’ll be able to see that just [...]

As we discussed in the first post in this series, people steal. And their theft is a reality of doing business. I promised in that post to tell you how we were going to stop theft in your [...]

Theft is a reality of doing business. The more employees you have, the greater your risk. You have to trust people with your cash, product and customers because you can’t do it all yourself, let [...]

As a restaurant owner, your top priority for your restaurant is to be profitable. These are my unyielding words of advice for every independent restaurant owner who forgets all the people [...]

By David Scott Peters Your USP is what differentiates you from all the other restaurants out there – especially the restaurants that look, smell and taste like yours. It’s the compilation [...]