The Solution to Miscommunication in Restaurants
Communication in restaurants is key to getting anything done, from cleaning to profitability. The big communication challenge in restaurant management is making sure you get your message across [...]
Owning It Doesn’t Mean You Can Lead It
By David Scott Peters I recently talked to a franchise owner of a fast-food chain, and he asked me, “So, what do you think is a restaurant’s greatest challenge to being successful?” I say the [...]
How to Schedule Restaurant Managers
What is the restaurant managers’ schedule supposed to look like? Let me outline how we get there, starting with coverage. 1) Count how many shifts the restaurant operates. For example, if the [...]
Seven Things Employees Hate
Guest Post By Willis Getchell, M. Ed., CEC Here is a list of seven things employees hate and lessons leaders can learn from them: Employees hate surprises. Employees like to know what they’re [...]
The Secret to Better Communication in Your Restaurant
Daily pre-shift meetings are one of the most basic ways to ensure positive communication is happening in your restaurant on a daily basis, to keep everyone informed, to reduce the rumor mill and [...]
10 Ways to Ruin Morale in Your Restaurant
By Willis Getchell M.Ed, CEC As I learned the hard way, there is a lot more to being “the boss” than telling people what to do. It’s about building rapport and cultivating relationships [...]
Why the Vision for Your Business Is Key to Its Success
What was your dream when you opened your restaurant? Did you have a clear vision? Are you where you thought you would be? How about now? Do you know where your company is headed today? What [...]
The Cheap Way to Drive Restaurant Traffic
By Jenny Brooks I provide businesses with public relations services. Basically I help businesses communicate with their target customers. Communication is a very broad term. I use it to [...]
By Fred Langley
In 1. David Scott Peters, budget, Communication, Employees, Food Costs, Labor, Leadership, SMART Systems
Posted My Top 10 Lessons Learned for Running a Restaurant
In celebration of the past 10 years, here are 10 key lessons about running a restaurant I want to share with you. I’ve picked these up along the way from all the incredible people my team and I [...]
Establishing Your Unique Selling Proposition (USP)
By David Scott Peters Your USP is what differentiates you from all the other restaurants out there – especially the restaurants that look, smell and taste like yours. It’s the compilation [...]
