1. David Scott Peters

By David Scott Peters One of the key lessons I’ve learned over my years in the restaurant business is that not everyone works for you just for money. Money is a factor, but people are looking for [...]

Everyone has a phrase that when they hear it, they just want to go nuts. For me, there are four phrases that are like nails on a chalkboard. And I probably hear one of these phrases on a weekly [...]

I tell all the restaurant owners I meet: You need help. You cannot do everything we teach on your own. And really, it’s pretty simple to say, “I need help.” The challenge is getting the help. [...]

In this post I covered the pitfalls of not communicating with your restaurant management team and offered up a solution to avoid a failure to communicate. The solution is to have weekly managers [...]

Communication in restaurants is key to getting anything done, from cleaning to profitability. The big communication challenge in restaurant management is making sure you get your message across [...]

Restaurant owners work hard every day to meet the needs of their diverse restaurant guests and their range of tastes, but they often miss the one or two things they’re not doing that cost [...]

By David Scott Peters I recently talked to a franchise owner of a fast-food chain, and he asked me, “So, what do you think is a restaurant’s greatest challenge to being successful?” I say the [...]

What is the restaurant managers’ schedule supposed to look like? Let me outline how we get there, starting with coverage. 1) Count how many shifts the restaurant operates. For example, if the [...]

  By David Scott Peters In many of my speeches, seminars, workshops and calls with potential Members, I talk about how industry standards don’t apply to the restaurants we work with. For a [...]

  The little boy answered, “I know, but this way I know I won’t make any mistakes and won’t hurt myself.” Once there was a little boy who wanted to learn how to ride a bike. He asked for a bike [...]